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DJI Care Packages
DJI Care Enterprise is an after-sales service plan specially designed for DJI Enterprise products, allowing you to fly with peace of mind without worrying about accidental damage. DJI Care Enterprise offers three packages that provide tailor-made and comprehensive services based on your needs:
DJI Care Enterprise Basic
For accidental damage to DJI Enterprise products during normal use and operation within the coverage period, two replacements are offered, and each replacement costs a small additional fee.DJI has the right to require you to send back such components or reject your DJI Care Enterprise service request
DJI Care Enterprise Plus
For accidental damage to DJI Enterprise products during normal use and operation within the coverage period, a free repair or replacement service is available, provided that your total coverage amount is sufficient for the deduction of a fee equivalent to the damage assessment cost. Shared coverage can be extended to other DJI Enterprise devices bound to DJI Care Enterprise Plus within 30 calendar days after the first activation and binding.
DJI Care Enterprise Basic (2-Year Plan)
For accidental damage to DJI Enterprise products during normal use and operation within the coverage period, up to four replacements are offered by paying certain replacement service fee. In addition, official warranty is provided for the covered components during the validity period of the service plan.
Maintenance Program
DJI Maintenance Program is an aircraft service plan launched by DJI. The service includes basic inspection, update and calibration, deep clean, easily worn parts replacement, core components replacement, and maintenance reports.
If parts that are not covered by DJI Maintenance Program are damaged, then users need to pay to have these parts repaired.
Basic Service
Through detailed inspection, deep cleaning, firmware updates and calibration, the impact of the operating environment on the aircraft as well as unnecessary losses will be reduced.
- • Deep Clean
- • Parts Inspection
- • Update & Calibration
Standard Service
Apart from the detailed inspection, deep cleaning, firmware updates and calibration, the easily worn parts replacement service is added in the Standard Service, which together helps your aircraft stay at top performance.
- • Deep Clean
- • Parts Inspection
- • Update & Calibration
- • Easily Worn Parts Replacement
Premium Service
In addition to the Standard Service, the Premium Service includes the core components replacement service, enabling the aircraft to fly with a more stable and robust propulsion system.
- • Deep Clean
- • Parts Inspection
- • Update & Calibration
- • Easily Worn Parts Replacement
- • Core Components Replacement
